Cirem Guarantee

30-DAY MONEY-BACK GUARANTEE

If you changed your mind or are dissatisfied with your purchase for any reason, simply send back the product within 30 days and we will issue a complete refund.

Your right of return starts from the moment your order is delivered. You can return the product to us within the 30-day time frame, at your own expense, with your packing slip and note explaining the reason for your return. Your return will be logged upon receipt at our warehouse in California and will be routed to our accounting department for a refund. We do not guarantee a refund timeframe.

We request that you send us the merchandise by signature-mail and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The right of a full refund is only guaranteed for products that are unopened or have not been used substantially. Products that have been significantly expended may only be returned on a case-by-case basis and we reserve the right to refuse a refund in such instances.